This Privacy Policy explains how Limewall & Co. ("we," "us," "our") collects, uses, and protects information when you use our website or contact us.
When you submit our contact form, we collect the details you provide: your name, email address, phone number, project postcode, your message, and whether you have opted in to receive text messages. Our hosting provider (Cloudflare) may also process basic technical information such as your IP address and browser type for security and performance.
If you opt in to SMS communications through our contact forms, your phone number will be used to send project-related communications, scheduling, appointment confirmations, and occasional service updates. Message frequency may vary, and standard message and data rates may apply. You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@limewallco.com. Opting in is not a condition of any purchase.
We do not sell or share your mobile phone number or SMS opt-in information with third parties or affiliates for their marketing purposes.
We use trusted service providers to operate our business, including Airtable (client records), ClickUp (project management), and Cloudflare (website hosting). These providers process your information only to provide services to us. We do not sell your personal information.
Our website does not use advertising or tracking cookies. Fonts are loaded from Google Fonts, which may receive your IP address as part of serving those files.
We generally retain inquiry information for up to three years from your last interaction with us, unless a longer period is required by law.
You may request access to, correction of, or deletion of your personal information by emailing info@limewallco.com. You can unsubscribe from texts at any time by replying STOP.
Our services are not directed to children, and we do not knowingly collect information from anyone under 13.
We may update this policy from time to time. The latest version will always be posted on this page.
Limewall & Co.
Email: info@limewallco.com
Phone: +1 (917) 764-2889